If the glasses do not enter pairing mode automatically, use these steps to put them back into pairing mode manually.
Charge the glasses if the indicator does not respond
If the indicator light does not turn on at all, the battery may be too low.
Connect the glasses to the charging clip, or place them in the charging case.
Charge for at least 20 minutes.
When charging begins, the working indicator turns orange for 8 seconds and then turns off.
Enter pairing mode manually
After charging, remove the charger or take the glasses out of the case.
Press the Capture Button 3 times quickly. The indicator stays solid blue.
Within 10 seconds, press and hold the Capture Button for 5 seconds.
Wait for the indicator to flash blue rapidly.
When the light is flashing blue, the glasses are ready to pair with the app again.
Important: releasing the button too early or pressing another button cancels pairing mode.
Restart and try again if needed
If the indicator still does not respond correctly:
Hold the AI Button and Capture Button together for 3 seconds to turn the glasses off.
Press the Capture Button once to turn them back on.
Repeat the pairing-mode steps above.
If the problem continues, report the issue in the app through Settings -> Report an Issue. You can also see How to report an issue for the full reporting flow.