Skip to main content

How Looktech Credits work

Credits apply to translations, notes, recordings, Memo, and other AI features, with balances shown in Settings.

Looktech Credits are shared across AI-powered features in the app and glasses, including translations, notes, recordings, Memo, and other AI services shown in the app. Your membership affects how many Monthly Credits you receive, and you can review your current balance in Settings -> Credits.


Membership and Credits

Your membership level determines your Monthly Credits:

  • Free: no Monthly Credits

  • Memo Lite: 500 Monthly Credits in months when your Looktech glasses were connected

  • Memo Plus: 1,500 Monthly Credits

  • Memo Pro: 2,500 Monthly Credits

To compare paid plans, restore a purchase, or manage a subscription, see How to upgrade to Memo Plus or Memo Pro and manage your subscription.


Credit usage

Credits are used for AI-powered features such as:

  • translations

  • notes and recordings

  • chats with Memo

  • other AI services shown in the app

Basic device controls do not use Credits.


Check your Credits balance

Open the Looktech app, then go to Settings -> Credits.


Monthly Credits and Bonus Credits

Monthly Credits come from your membership. Bonus Credits may come from rewards, feedback programs, or other activities. Tap Monthly Credits or Bonus Credits to check their source and expiration date.


Credit activity

Credit activity shows when Credits were added or spent. Use it to check whether a recent Memo, note, recording, or translation used Credits.


When Credits run out

If your Credits run out, AI features that use Credits may not start or may stop during use. This can affect Memo chats, translation sessions, and Notes or recording processing. Saved audio files and notes are not removed, but transcription, summaries, retries, or new sessions may need enough Credits to continue.

Memo may switch to Memo Mini for basic chat and Looktech product help. Memo Mini is a limited Memo experience, so it does not replace translations, Notes processing, recordings, or advanced Memo abilities such as long-term memory, reminders, weather, web search, and personal history.

To keep using AI features that need Credits, go to Settings -> Subscription to review or upgrade your membership. You can also go to Settings -> Credits to check your balance and recent Credit activity.

Running out of Credits does not automatically take you to a purchase page.


Buying more Credits

Buying more Credits is coming soon. The current version does not support buying Credits separately, topping up Credits, or purchasing credit packs.

To receive more Monthly Credits, compare Memo Plus and Memo Pro in Settings -> Subscription.

Did this answer your question?